Privacy Policy

Effective date: 01 May 2026

Overview

Sharpline Cooking Academy (“we,” “us,” “our”) operates in a privacy-first manner. This policy explains what data we collect, why we collect it, how it is stored and processed, and how you can exercise control over your information. This document is designed for global applicability and does not constitute legal advice.

Scope

This policy applies to our website, pages, forms, and any online services that link to this policy (collectively, the “Service”). Where local law requires additional disclosures (for example, certain notices for residents of specific jurisdictions), those notices may be provided inline or via updates to this page.

Data we collect

• Account data: name, email address, and optional phone number (if you choose to provide it).
• Course activity: enrollments, completion status, progress markers, and preferences (for example, dietary goals or skill level when provided).
• Messages and support: information you provide when contacting us (for example, your message content and attachments you submit).
• Technical data: IP address, device type, operating system, browser type, referrer/landing pages, and timestamps.
• Cookies and similar technologies: essential cookies required for core functions (such as security and session continuity) and, where used, non-essential cookies governed by consent controls.

How we use data

• Provide and improve the Service, including course access, troubleshooting, and customer support.
• Secure accounts, prevent fraud/abuse, and maintain the integrity and safety of our systems.
• Operate essential website functionality (for example, remembering your settings and enabling navigation).
• Measure and improve performance and usability (for example, aggregated analytics where applicable and permitted).
• Comply with applicable legal obligations and respond to lawful requests.

Legal bases (global approach)

Depending on your location and applicable law, we process personal data on one or more of the following bases: to perform a contract or provide the Service you request; with your consent (where required); for legitimate interests (such as security, fraud prevention, and service improvement) balanced against your rights; and to comply with legal obligations.

Cookies

We use essential cookies for core operations (for example, security and session continuity). Where non-essential cookies are used, we provide a consent mechanism. You can also control cookies through your browser settings, including blocking or deleting them. Blocking certain cookies may impact the Service.

Cookie choices

Where applicable, you can manage your preferences via our cookie banner. If you previously accepted non-essential cookies, you can revoke consent by resetting your choice within your browser storage or by using an available “Manage cookies” option if provided in our footer component.

Sharing and disclosure

We do not sell your personal information. We may share personal data in the following limited circumstances:

• Service providers: vendors who process data on our behalf (for example, hosting, email delivery, security monitoring), under appropriate contractual protections.
• Legal and safety: when required to comply with law, enforce our terms, or protect the rights, safety, and security of users and the public.
• Business changes: if we undergo a merger, acquisition, or asset sale, data may be transferred as part of that transaction subject to applicable safeguards.

International transfers

Your information may be processed in countries other than your own. Where cross-border transfers occur, we take steps designed to ensure an adequate level of protection, such as contractual safeguards and security measures consistent with applicable requirements.

Retention

We retain personal data only as long as reasonably necessary for the purposes described in this policy or as required by law. When data is no longer needed, we take steps to delete, anonymize, or securely archive it. Anonymized and aggregated records may be retained for research, reporting, and statistical analysis.

Security

We implement technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is 100% secure; you should use strong passwords and take care when sharing information online.

Your rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal data we hold about you.
• Rectification: correct inaccurate or incomplete information.
• Deletion: request erasure where lawful and technically feasible.
• Objection: object to certain processing (for example, based on legitimate interests).
• Restriction: ask us to limit processing in certain situations.
• Portability: request a portable copy of certain data you provided to us.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling your request.

Children’s privacy

Our Service is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us so we can take appropriate action.

Contact

Email: [email protected] — Phone: +1 (415) 555-0198

Updates

We may update this policy from time to time. Material changes will be announced on this page with a new effective date. Continued use of the Service after an update means you understand the updated policy.